Shipping policy
SHIPPING POLICY
Last updated: 27 July 2026
SHIPPING DESTINATIONS
Domazz currently delivers to eligible residential and business addresses within Australia. We do not currently offer delivery outside Australia unless expressly stated at checkout.
SHIPPING COST
Domazz currently offers free tracked standard shipping to eligible Australian addresses unless a different charge is clearly displayed before the order is completed.
ORDER PROCESSING
Orders are processed after payment confirmation. Processing times may vary depending on the product, stock availability and fulfilment supplier.
The applicable processing and estimated delivery time will be displayed on the product page, at checkout or in the order confirmation when available. We will not knowingly accept payment for a product that we cannot supply within the stated or a reasonable time.
DELIVERY ESTIMATES
Delivery times are estimates unless Domazz expressly confirms a guaranteed delivery date.
Actual delivery may be affected by the destination, product availability, carrier delays, public holidays, severe weather or other circumstances outside our reasonable control.
If we become aware of a significant delay, we will make reasonable efforts to inform the customer and provide an updated estimate or another solution where required by law.
FULFILMENT PARTNERS
Orders may be prepared and dispatched by third-party fulfilment suppliers acting on behalf of Domazz. Domazz remains the customer’s seller and point of contact for questions concerning orders, delivery, damaged products, returns and refunds.
The dispatch location and delivery estimate may vary by product. Relevant information will be disclosed on the product page or during checkout before purchase where required.
TRACKING
When tracking is available, the customer will receive a shipping confirmation email containing the carrier and tracking information.
Tracking information may require additional time to become active after the order has been dispatched.
MULTIPLE SHIPMENTS
An order containing multiple products may be delivered in separate packages. Customers will not be charged additional shipping fees solely because Domazz divides an order into multiple shipments.
DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate delivery address.
If you notice an error, contact us immediately at domazztecnologia@gmail.com. We cannot guarantee that an address can be changed after fulfilment has started.
If a package is returned because the address was incomplete or incorrect, we will contact the customer to determine the available options. Any additional charge will be disclosed and agreed upon before reshipping.
LOST, DAMAGED OR UNDELIVERED ORDERS
If an order arrives damaged, is lost in transit or is not delivered within the agreed or a reasonable time, contact domazztecnologia@gmail.com with the order number and relevant details.
Domazz will investigate the issue with the supplier or carrier and provide any repair, replacement, refund or other remedy required by applicable law.
DELIVERY DELAYS
Unexpected delays do not automatically cancel an order. However, customers may be entitled to a solution when an order cannot be supplied within an agreed or reasonable time.
Nothing in this policy excludes, restricts or modifies any consumer right or remedy that cannot legally be excluded, including rights that may apply under the Australian Consumer Law.
CONTACT
For shipping questions, tracking assistance or delivery problems, contact:
Domazz
Email: domazztecnologia@gmail.com
Business location: Argentina